Dynamics CRM Notes Text Invisible after Google Chrome Update (62.0.3202.62)

Chrome’s latest version/update causes a serious issue with the “Notes” in CRM. So far, that’s the only area I’ve seen this in.

Existing text and new text is “invisible”.

Version 62.0.3202.62 – released on October 17th and rolled out over the past few days.

The text is only visible if you highlight it:

Otherwise, it’s invisible:


  1. Write all content for the “Notes” in Notepad (on your PC) and copy and paste in the “Note”
    1. This doesn’t help being able to read existing Notes, though.
  2. Use Internet Explorer
  3. Edit line 118 in Program Files\Microsoft Dynamics CRM\CRMWeb\_static\css\1033\notesv2.css.aspx from color #0000 to #000
    1. I did this is. It worked. After clearing my Chrome Cache, I was able to see Notes in black text.

  • #000 is a Web-Safe Color of Black
  • #000000 is a X11 Color of Black

Truthfully, I don’t know the impact of this change (beyond getting around this bug).  If Chrome fixes/reverts whatever change they made, I’m not sure of the impact of changing the value of the font color. Might have to revert this change.

Forum thread 1 – Chrome Notes text bug with new release Version 62.0.3202.62

Forum thread 2 – Task Notes not Showing with Chrome Version 62

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